Clay art

Shipping & Payment

We take great pride in the quality of our handmade products and the experience you’ll have when you shop with us. Products displayed/ sold on the dreamerdreams.com website are sourced from the artisans across the country, and are sold and shipped by Dreamer dreams to its customers. We ship through registered and established courier companies for orders within India and outside India.

Domestic orders:

Delivered within 7-8 business days. Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries.

Shipping Charges

Shipping and handling rates vary based on the product, its size and volume and the shipping destination. You will see the final shipping and handling charges at the time of checkout after you provide the shipping address for your order.

We aim to keep the total cost per shipment as low as possible, so please let us know if you have any questions about shipping or payment methods.

Shipping of products

We process all orders from different locations of our Master Craftsmen places across India in most cases. We will deliver orders to the shipping address mentioned at checkout.

Tracking package

Orders that have been processed and shipped can be tracked using the order number on our web platform, from the “Track Order” link in the website footer.

Non-availability on delivery

Our delivery partners will attempt to deliver the package three times before they return it to us. Please provide the complete & accurate shipping address including zip code and a mobile number. This will help us in delivering your order faster.

Modes of payment

For shipping to India, we accept all major debit & credit cards (including Mastercard, Visa & American Express) and also provide Net Banking options across major banks and new-age payment options like UPI etc. We do not accept checks.

If you have any questions about shipping or payment, please contact us at [support@dreamerdreams.com]. Dreamer Dreams offer shipping to most countries around the world. We pride ourselves on offering the highest quality handloom and handicraft products at the most affordable prices. 

We guarantee the product will reach you fresh, within the time frame given to us by you. However, it depends on the availability of your parcel during that week and may take longer than this time frame if there is a problem with customs clearance or transport delays beyond our control. We will do our best to inform you of any delays as soon as possible so that you can make alternative arrangements or cancel your order if necessary.

Cancellations

We will accept cancellation request within 24 hours of placing the order only. we will return 100% of the amount within 7-8 working days.

Shipping & Delivery

We strive to deliver products purchased from Dreamer Dreams in excellent condition and in the fastest time possible. 

  • If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including shipping charges.
  • we will not refund the shipping charges, if you cancel part of the order
  • we will not refund the original shipping charges, if you return an order delivered to you
Dreamer Dreams offer free shipping on your first order only in India. We are based in India, but we can do business internationally with customers from all over the world.
If you have any questions, please feel free to reach out! 
It’s easy to begin. Just add your products to your cart, and we’ll take care of the rest! 

Delivery Time

We dispatch products within 48 hours and try to deliver in next 1 to 3 working days.

To ensure that your order is delivered on-time, please make sure of the following while entering your Shipping Address and Phone Number details:

  1. Provide complete address details with House Number, Floor, Street Name and Locality along with a Landmark.
  2. Enter correct City, State and Zip/Postal Code details. Orders may get misrouted if these details are incorrect.
  3. Kindly make sure that Phone number (preferably mobile) is correct and reachable. We may need to call you for delivery related queries.

Please do not accept the package if it appears to have been tampered with. If a product is damaged, inform our customer service immediately by call or whatsapp (at +91-7379644646, Time (9AM – 9PM))or care@dreamerdreams.com

If there’s anything we can do to improve your experience with our company Dreamer Dreams, please let us know. We offer a 7-day return policy on all items in all countries, as well as free shipping and free returns on your first order only in India. If you receive your item damaged or defective, we’ll be happy to replace it for you!

Dreamer Dreams is a company that believes in the power of handicraft and handloom products. We have worked hard to create a platform that allows you to sell your products at an affordable price. We understand the challenges you face when selling these products online, so we have made it our mission to help you be successful in your business.